Frequently asked questions
The questions everyone asks, answered straight
What people ask on Google before installing a family location app, and what they ask us. Short answers, with links to where we explain everything in full. If yours isn't here, write to us at hola@miestela.app.

The basics
What this is and how it works under the hood.
What is a family location app?
An app that lets the people in a group (family, friends) share where they are, by choice, and get alerts when someone arrives at or leaves a place. Some come built into your phone (Find My, Google Maps) and others are dedicated apps (Life360, Mi Estela, GeoZilla...).
Read more →How does my phone know where I am?
It combines three sources: satellites (GPS, Galileo, GLONASS), accurate to within a few meters outdoors; the Wi-Fi networks around it, for indoors; and cell towers, less precise but almost always available. The operating system blends all three and gives the app a position along with its margin of error.
Read more →Is a family location app the same as parental control?
No. Parental controls (Family Link, Qustodio, FamiSafe) let an adult supervise a child's phone: screen time, apps, content, and also their location. A family location app is for sharing where you are between people who both agree to it, usually with arrival alerts, SOS, and chat.
Read more →What is a geofence?
An invisible circle around a place (your home, school). When the phone enters or leaves it, the system wakes the app and it sends an alert. That's what makes arrival alerts possible without constantly checking the location.
Read more →Does location update in real time?
Almost. The phone sends its position when it detects movement, when it crosses a saved zone, or after a while. When it's sitting still, it may go several minutes without sending anything to save battery. That's why the map says "a moment ago" or "10 minutes ago."
Read more →What happens if my phone is off or the battery is dead?
It stops sending its location. Your people see the last known position with its time and, if the person was sharing battery, the level it had. A recent iPhone that's off can still show up in Find My for a while thanks to its device network; a family location app can't do that.
Read more →Can location be faked?
On Android there are "mock location" apps that can fool any app on the phone; on an iPhone it's very hard without tampering with the system. No location app, Mi Estela included, can guarantee 100% that a position is real. That's why trust, not technology, is the foundation.
Read more →How much data does a location app use?
Very little: a position takes a few hundred bytes, so we're talking a few megabytes a month. Maps use the most data, and they're stored on the phone once loaded.
Read more →What does "presence, not surveillance" mean?
It means the app is built to let you know your people are okay, not to control them: it's mutual (what you see of them, they see of you), everyone chooses how they appear and can stop sharing at any time, and there's no supervisor, driving reports, or microphones.
Read more →Privacy and the law
Consent, minors, partners, and what happens to your data.
Is it legal to locate someone with a phone?
Only with their consent. Installing a tracking app on someone else's phone without them knowing, or following them without their agreement, is a crime. Every honest app tells the person that they're sharing.
Read more →Can I see where my son is without him knowing?
With Mi Estela, no: everyone can see that they're sharing and with whom. With parental controls, the minor knows they're being supervised. What doesn't notify the person is stalkerware, and app stores ban it.
Read more →At what age can a minor have an account on a location app?
From the digital consent age in their country: 14 in Spain, 13 in Portugal, 16 in Germany. Below that age, parents give consent and parental controls are set up by an adult.
Read more →Can I locate my 10-year-old?
Yes, with a parental control set up from your adult account (Family Link, Qustodio...), which is appropriate at that age. Circle-based apps like Mi Estela require users to be 14 to have their own account.
Read more →Is it healthy to share location with my partner?
It can be, if you both agree, there's a clear reason, and either of you is free to turn it off without explaining. If it's a condition, if you're asked to explain a dot on the map, or your history gets checked, that's control, not presence.
Read more →Do location apps sell my data?
Some use location data or identifiers for third-party advertising and say so in their App Store listing. Life360, for example, states in its current privacy policy that it licenses precise location data to partners. Mi Estela doesn't sell or license location data to anyone.
Read more →Where is my data stored in Mi Estela?
On encrypted servers in the European Union. We prioritize European providers and, when a provider processes data outside the European Economic Area, GDPR safeguards apply and it receives only the minimum necessary.
Read more →Can someone see me in Mi Estela without my knowing?
No. Each person agrees to join the circle, can see at all times that they're sharing, and chooses how they appear: precise, approximate area only, or invisible (adults). There's no supervisor who sees more than anyone else.
Read more →How long does Mi Estela keep my location?
Real-time location is kept only while you have it turned on. History: 3 days on the free plan and up to 30 days with Premium, and only if you turn it on. There is no indefinite history.
Read more →How do I delete my account and my data?
In Mi Estela, from the app: Settings → “Delete my account.” Everything is erased instantly, with no “just in case” copy kept. If you no longer have the app, write from your registered email to hola@miestela.app.
Read more →Battery and coverage
What worries people most, and what fails most often.
Does a location app drain a lot of battery?
A well-built app doesn't: it requests your location when the phone moves or changes area, not every second, and it uses the motion sensor so it uses nothing while you're still. What does drain the battery and disconnect the app are the "optimizers" some manufacturers include, which put the app to sleep.
Read more →Why does my family's location say "10 minutes ago"?
Because the last position their phone sent was ten minutes ago. It's almost always one of five causes: they're still and the phone is saving battery, there's no coverage, the permission isn't "Always," the manufacturer has put the app to sleep, or the phone is in low-power mode.
Read more →Does it work without coverage?
GPS calculates your position without a network, but sending it requires data. Without coverage, your people see your last known location with the time; whatever you do (an "I've arrived" or an SOS) is saved and sent automatically once the signal returns.
Read more →Does it work without a SIM card, only on Wi-Fi?
Yes, as long as there's Wi-Fi: your location is sent whenever the phone is connected. Away from home, without data, your people will see you as "no coverage," with your last known location, until you reconnect. That's typical with a kid's phone that has no data plan.
Read more →Why does my Samsung or Xiaomi stop sharing at night?
Because of the manufacturer's battery saving, which "puts to sleep" apps you don't open, even if they have permissions. Each brand has its own setting (unrestricted battery, app standby, autostart); they're covered in the guides for each phone.
Read more →Does it work abroad?
Within the European Union, yes, with roaming just like at home, no changes needed. Outside the EU it depends on your data plan: with data turned off, your family will see you with no coverage until you connect to Wi-Fi.
Read more →Permissions
What your phone asks for and why.
Why does the app ask for “Always” location permission?
With “While Using the App,” the system cuts off location as soon as you close the app: your people would see “a while ago” and arrival alerts wouldn't go out. “Always” lets your phone send an arrival alert without you opening anything.
Read more →Why can't I choose “Allow all the time” from the app on Android?
Since Android 11, Google requires you to set it on the system Settings screen, not from the app's pop-up. This applies to every app. Mi Estela takes you straight to that screen, but you're the one who has to tap it.
Read more →What's the difference between “precise” and “approximate” location?
Since iOS 14 and Android 12, you can give an app only your approximate area (a few kilometers around you) instead of your exact spot. For a family map with arrival alerts, you need precise location; with approximate, arrival alerts don't work well.
Read more →Why does the app need the microphone or contacts?
In Mi Estela, the microphone is only used when you talk to Estela, record a voice note, or are on a call; never in the background. Contacts are only used if you choose to invite from them, and they're read on your phone without being sent anywhere.
Read more →Do I need to turn on notifications?
Yes: that's how arrival alerts, your people's SOS, and incoming call rings reach you. They're needed on the phone of whoever shares and on the phone of whoever receives.
Read more →Choosing an app
Which one suits you best, based on your family, your phones, and what you're looking for.
What's the best family location app?
It depends on who it's for. To supervise a young child, use a parental control app (Family Link, Qustodio). For an all-iPhone family that just wants the map, Find My. For a family with teens and older relatives, with iPhones and Android, that wants alerts, SOS, and one place with no ads and no data selling, Mi Estela. The quiz tells you in two minutes.
Read more →What family location app is free?
Find My, Google Maps, WhatsApp, Family Link, and AlertCops are completely free. Life360 and iSharing have a free plan with ads. Mi Estela gives you the essentials free forever (map, alerts for 3 spots, SOS, chat, calls, and video calls) with no ads.
Read more →How do I share location between iPhone and Android?
Find My won't work (Apple accounts only). Google Maps and WhatsApp share between both systems; a circle app like Mi Estela or Life360 brings them together in the same family, with alerts and SOS.
Read more →Is WhatsApp's real-time location enough?
For "I'm on my way," yes: encrypted, for 15 minutes, 1 hour, or 8 hours. For "let me know when they arrive every day," no, because it has no spots, no alerts, and it doesn't keep running in the background.
Read more →What's the alternative to Life360 in Spain?
It depends on what you like about Life360. If it's the driving reports and crash alerts, GeoZilla does the same. If you want an even, two-way family with alerts, SOS, chat, and video calls, free, with no ads and your location never sold, Mi Estela.
Read more →What app do I use to know my older parents are okay?
One that doesn't ask them for anything complicated: a one-tap "I'm okay," large text, and video calls. Mi Estela also has a gentle check-in (the person turns it on themselves) that alerts you if they've been still for hours. It doesn't replace a telecare service.
Read more →What should I check before installing a location app?
Seven things: whether it works with your phones, whether it's two-way or has a supervisor, whether it sends alerts on its own, what it does with your data and whether it has ads, how much it really costs, how it treats minors, and what happens when it fails.
Read more →About Mi Estela
What it does, what it costs, and what it doesn't do.
What is Mi Estela?
The Spanish family locator: a private map with the faces of your circle, arrival alerts, SOS, battery levels, chat, calls, and video calls, for iPhone and Android. Consent-based, two-way, ad-free, and it never sells data. Made in Madrid.
Read more →Is Mi Estela free?
The essentials are free forever: the map with your people, SOS, “I've arrived” and “I'm okay,” arrival alerts for three spots, battery, chat, calls, video calls, and 2D and 3D maps. Estela (the AI), the midpoint, routes, and plans have free monthly usage. Premium is optional.
Read more →How much does Mi Estela Premium cost?
€9.99 a month or €99.99 a year for the whole circle (one person pays, and everyone in the family gets it), with a 14-day free trial. It includes 30 days of history instead of 3, more spots with alerts, and more AI features. If you stop paying, nothing gets deleted or locked.
Read more →What is the minimum age to use Mi Estela?
The digital consent age for each country: 14 in Spain. Between that age and 18, an adult in the circle approves the social features, and minors share at least their general area (they can't go invisible).
Read more →What is Ghost Mode?
Going invisible for a while: others can see that you're invisible, not a frozen clock. It's for adults; minors share at least their general area. You can also share “by area only,” which shows your approximate area instead of your street.
Read more →Does Mi Estela's SOS call 112?
No. It alerts your circle with your location and puts 112 (Spain's emergency number) and AlertCops one tap away so you can call yourself. If there's no signal, the alert is sent as soon as it returns. It does not replace emergency services.
Read more →Does Mi Estela make driving reports or detect crashes?
No, on purpose: scoring how someone drives isn't presence. If that's what you're looking for, Life360 and GeoZilla do that.
Read more →Is Mi Estela a parental control app?
No. It doesn't block apps, read messages, or measure screen time. For a young child with their first phone, there are other tools. Mi Estela is for families with kids from age 14, older parents, couples, and friends.
Read more →What does Estela, the AI assistant, do?
It helps you meet up (where, what's nearby, how to get there on foot or by transit), write or translate a message, and tell you useful things. It's optional, off by default, and receives only the minimum it needs to answer you: no raw coordinates and no unnecessary identifiers.
Read more →What does Mi Estela do on the Camino de Santiago?
Seventeen Caminos with their stages; it marks each one, and your people see your progress; “I've made it to the hostel” with one tap, which works without signal (it sends once you're back in range); a link so others can follow you without installing anything; the weather and elevation for each stage; SOS. Free during the Camino.
Read more →Does it work between iPhone and Android?
Yes, within the same circle: a family can mix both, with map, alerts, chat, and video calls across devices.
Read more →Does it alert someone who doesn't have the app?
Yes, in two ways. With “Let me know when you arrive,” you send them a WhatsApp link and they're notified when you get there, without installing anything. With a live link, they can see where you are from their browser for as long as it's active. On the Camino, the pilgrim link shows your progress and your last check-in.
Read more →Can I be in more than one circle?
Yes: family, friends, your team. Each circle is independent: what you share in one isn't visible in another.
Read more →Who is behind Mi Estela?
AYR GALIC CONSULTANTS, S.L., a company based in Madrid, Spain, with a data protection officer at dpd@miestela.app and contact at hola@miestela.app. It doesn't sell data and has no ads.
Read more →To keep going
If you want the full picture
Glossary
Geofence, GPS, "Always" permission, last known position, stalkerware, Find My network... each term explained in two sentences.
Read →The test: which app is right for you
Seven questions and one honest recommendation among 13 apps.
Take the quiz →The blog
Long guides on location apps, privacy, battery, permissions and families.
Read →
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